Run the day-to-day in the chat.
The messaging package. Orders, bookings, invoices, reminders, support and documents, handled on WhatsApp, and on Telegram where your customers prefer it, automated behind the scenes.
Built on Meta’s free WhatsApp Business platform. No new app for your customers.
WhatsApp is the interface. We do the work behind the message.
Meta gives every business a free WhatsApp account and a basic chat agent. Connect is the automation and integration layer on top: capture, generate, route, deliver, integrate.
Where your customers already are
WhatsApp is where South Africans already talk to businesses: no new app, no install, no onboarding cost. The conversation already exists.
Messages that actually get read
Reminders, confirmations and payment links get seen, because people read WhatsApp. Email gets buried; the chat doesn’t.
Meta’s free rails + our jobs-done layer
Meta’s generic agent answers questions. Connect runs the back-office work: generates the invoice, sends the link, updates your records, gets the review.
Eight jobs, done in the chat
Pick one to start, or run the whole operating layer. Each is set up on your existing WhatsApp number.
WhatsApp Business setup & flow design
Profile, catalog, opening hours, menus, and the conversation flows that route every message to the right outcome.
Order & booking capture
Customers place orders or book slots straight in the chat. Details land in your sheet, calendar or CRM in real time.
Automated invoicing + payment links
Invoice generated on request, payment link sent back in the chat, status updated when paid. No portal hopping.
Reminders: payment, appointment, follow-up
Scheduled, on-brand nudges at the right moment, the follow-through that gets ignored when it’s manual.
Auto-replies, FAQ & support desk
Answer the everyday questions instantly; route the ones that need a human straight to the right person.
Document delivery
Quotes, contracts, receipts and statements generated and sent in the chat: branded, dated, traceable.
Lead capture & routing
Qualify enquiries with a few quick questions, then route to the right team, never to “we’ll get back to you”.
Catalog / storefront / broadcasts
Show your menu or products inside WhatsApp, take orders against them, and send compliant broadcasts to opted-in customers.
Connect doesn’t stop at the message
Pair the chat with the reputation engine and the integrations that keep your systems current.
Reviews + Google profile.
Collect reviews over WhatsApp after every sale, route unhappy customers privately to you, and manage the Google Business Profile those reviews land on, so reputation becomes ranking.
Explore ReputationPlugs into what you already use.
Connect pushes and pulls data (Google Sheets, Google Calendar, your CRM, Sage, Xero, PayFast) so the chat reflects reality and the systems behind it stay current.
Explore IntegrationsStop opening tabs. Start in the chat.
Tell us what your business currently does by hand. We’ll show you the WhatsApp flow that runs it for you.