Reviews + Google profile.
One job, two halves: collect the reviews in the chat, then manage the Google Business Profile they show up on, so reputation becomes ranking.
The WhatsApp review engine
Every finished order or job becomes an ask, in the same chat the sale happened on.
01 · Ask in the chat
When the order or job is marked done, an automated WhatsApp message asks for a quick rating, on the same thread the sale happened on, so reply rates are real.
02 · Happy → Google + your wall
A 4 or 5 gets one tap to your Google review link. With consent, their words are also published to your site’s testimonials. We drive the customer to leave the review themselves. We never post on their behalf.
03 · Unhappy → straight to you
A 1, 2 or 3 routes privately to the owner with the customer’s note attached, so you can make it right before it ever becomes a public review.
Your Google Business Profile
The profile those reviews land on, kept accurate, active and answering, so it ranks where you trade.
Accurate info
Hours, services, address and contact kept current, so customers and Google can trust the listing.
Posts & updates
Regular Google posts (offers, news, seasonal hours) to keep the profile active.
Fresh photos
Photos of your work, premises and team added on a schedule, the listings buyers actually scroll.
Review responses
Every review answered in your voice: the public reply that signals a live, cared-for business.
Questions & answers
Common questions seeded and answered on the profile, so buyers get the answer without messaging first.
Categories & local SEO
Primary and secondary categories and services optimised so the profile ranks where you trade.
Reputation works best with the chat running
The review ask rides on the same flows that capture the order. Pair it with the messaging and integrations packages.
Run the day-to-day in the chat.
Orders, bookings, invoices with payment links, reminders, support and documents: captured, answered and delivered on WhatsApp, with Telegram as a second channel where your customers prefer it.
Explore WhatsApp & TelegramPlugs into what you already use.
Connect pushes and pulls data (Google Sheets, Google Calendar, your CRM, Sage, Xero, PayFast) so the chat reflects reality and the systems behind it stay current.
Explore IntegrationsTurn happy customers into ranking.
Tell us where your reviews stand today. We’ll show you the engine that grows them and the profile work that makes them count.