Run your business on WhatsApp.
Your customers are already on WhatsApp. Connect turns it into the surface you operate from — orders, bookings, invoices, reviews and support, handled in the chat and automated behind the scenes.
Built on Meta’s free WhatsApp Business platform — no new app for your customers.
WhatsApp is the interface. We do the work behind the message.
Meta gives every business a free WhatsApp account and a basic chat agent. Connect is the automation and integration layer on top — capture, generate, route, deliver, integrate.
Where your customers already are
WhatsApp is where South Africans already talk to businesses — no new app, no install, no onboarding cost. The conversation already exists.
Messages that actually get read
Reminders, confirmations and payment links get seen, because people read WhatsApp. Email gets buried; the chat doesn’t.
Meta’s free rails + our jobs-done layer
Meta’s generic agent answers questions. Connect runs the back-office work — generates the invoice, sends the link, updates your records, gets the review.
Your existing WhatsApp number, your free WhatsApp Business account, and your customer relationships.
The flows, the automations, the integrations to your sheet, CRM and accounting tools — and the reputation package. Set up, maintained, and improved as you grow.
Nine jobs, done in the chat
Pick one to start — or run the whole operating layer. Each is set up on your existing WhatsApp number.
WhatsApp Business setup & flow design
Profile, catalog, opening hours, menus, and the conversation flows that route every message to the right outcome.
Order & booking capture
Customers place orders or book slots straight in the chat. Details land in your sheet, calendar or CRM in real time.
Automated invoicing + payment links
Invoice generated on request, payment link sent back in the chat, status updated when paid. No portal hopping.
Reminders — payment, appointment, follow-up
Scheduled, on-brand nudges at the right moment — the follow-through that gets ignored when it’s manual.
Auto-replies, FAQ & support desk
Answer the everyday questions instantly; route the ones that need a human straight to the right person.
Document delivery
Quotes, contracts, receipts and statements generated and sent in the chat — branded, dated, traceable.
Lead capture & routing
Qualify enquiries with a few quick questions, then route to the right team — never to “we’ll get back to you”.
Catalog / storefront / broadcasts
Show your menu or products inside WhatsApp, take orders against them, and send compliant broadcasts to opted-in customers.
Reviews & Google profile
Collect reviews over WhatsApp and manage the Google Business Profile they land on — so reputation turns into local ranking.
Reviews + Google profile
One job, two halves: collect the reviews in the chat, then manage the Google Business Profile they show up on — so reputation becomes ranking.
Collect — the WhatsApp review engine
01 · Ask in the chat
When the order or job is marked done, an automated WhatsApp message asks for a quick rating — on the same thread the sale happened on, so reply rates are real.
02 · Happy → Google + your wall
A 4 or 5 gets one tap to your Google review link. With consent, their words are also published to your site’s testimonials. We drive the customer to leave the review themselves — we never post on their behalf.
03 · Unhappy → straight to you
A 1, 2 or 3 routes privately to the owner with the customer’s note attached, so you can make it right before it ever becomes a public review.
Manage — your Google Business Profile
Accurate info
Hours, services, address and contact kept current — so customers and Google can trust the listing.
Posts & updates
Regular Google posts — offers, news, seasonal hours — to keep the profile active.
Fresh photos
Photos of your work, premises and team added on a schedule — the listings buyers actually scroll.
Review responses
Every review answered in your voice — the public reply that signals a live, cared-for business.
Questions & answers
Common questions seeded and answered on the profile, so buyers get the answer without messaging first.
Categories & local SEO
Primary and secondary categories and services optimised so the profile ranks where you trade.
Plugs into what you already use
Connect pushes and pulls data so the chat reflects reality and the systems behind it stay current.
Questions, answered
Do my customers need to install anything?
No. Connect runs on the WhatsApp they already use every day — no new app, no login, no portal. It’s built on Meta’s free WhatsApp Business platform.
Do you post Google reviews on my behalf?
No. We ask the customer for a rating over WhatsApp and, if they’re happy, give them a one-tap link to your Google review page — they submit it themselves. With their consent we also publish their words to your site’s testimonials. We never post fake reviews.
What can actually run inside WhatsApp?
Order and booking capture, automated invoicing with payment links, payment and appointment reminders, auto-replies and a support desk, document delivery (quotes, contracts, receipts), lead capture and routing, a catalog/storefront, and the review engine.
Do I keep my existing number and WhatsApp Business account?
Yes. You keep your number, your free WhatsApp Business account and your customer relationships. We add the automations and the integrations to your sheet, CRM and accounting tools.
Stop opening tabs. Start in the chat.
Tell us what your business currently does by hand — we’ll show you the WhatsApp flow that runs it for you.
Start on WhatsApp