Questions, answered straight

We help South African SMEs handle the work behind the scenes: running your business on WhatsApp, automating onboarding and offboarding, building self-service kiosks, and catching the compliance and billing admin that quietly costs money.

Yes — bookings, invoicing with payment links, reminders, auto-replies and document delivery, in WhatsApp, where your customers already are. You keep your existing number and your free WhatsApp Business account; we add the flows and integrations on top.

Our review engine asks customers for a rating over WhatsApp after a sale, sends happy ones to your Google review link, and publishes consented feedback to your site. We never post fake reviews, and we never post on the customer’s behalf — Google requires them to submit their own, so we just make it one tap.

No. You don’t configure anything — we map your process and run it for you.

Most managed services are a setup fee plus monthly. Recovery work is contingency — no recovery, no fee. Once-off builds are pay-after-delivery.

Yes — Sentinel tracks POPIA, OHS, COID, CIPC returns and licences in one place and renews them before they lapse, and recovers money lost to overbilling and rejected claims.

Johannesburg, serving South Africa. Most work is remote.

Message us on WhatsApp and we’ll scope it with you.

No. Connect runs on the WhatsApp they already use every day — no new app, no login, no portal. It’s built on Meta’s free WhatsApp Business platform.

No. We ask the customer for a rating over WhatsApp and, if they’re happy, give them a one-tap link to your Google review page — they submit it themselves. With their consent we also publish their words to your site’s testimonials. We never post fake reviews.

Order and booking capture, automated invoicing with payment links, payment and appointment reminders, auto-replies and a support desk, document delivery (quotes, contracts, receipts), lead capture and routing, a catalog/storefront, and the review engine.

Yes. You keep your number, your free WhatsApp Business account and your customer relationships. We add the automations and the integrations to your sheet, CRM and accounting tools.

We map your induction and exit rules, then run every step — collecting IDs, routing compliance documents, verifying statuses, and revoking access on exit — and push clean data into the tools you already run.

Five journeys: employees, vendors and suppliers, clients and customers, tenants, and partners. Onboarding isn’t just HR — it’s every relationship your business runs.

Vetting, POPIA handling, induction and access revocation are built into the flow. Compliance checks happen before anyone touches your systems, and access is closed the moment a relationship ends.

No. We’re a Software-in-a-Service partner — we don’t hand you an empty workflow builder. We design the flow your business actually runs on and operate it for you.

Pay municipal and utility bills and print receipts, print documents and certificates, scan and submit forms, self check-in and queue management, ID-document capture, wayfinding and directories, and surveys and feedback. Each unit is configured around the transactions it needs to complete.

The kiosk programme is in build — units are quoted to spec rather than shipped off a shelf. Tell us the transactions and the location and we’ll come back with a configured unit and a fabrication quote.

Yes. Most kiosk projects fail at the seams between hardware vendors, software contractors and on-site support. We carry all three so you have one number to call — turnkey, from scoping to a unit running unattended.

Yes. Receipts and confirmations can be delivered to the customer over WhatsApp, so the record follows them after they walk away from the unit.

Five places admin quietly costs you: a compliance dashboard with auto-renewals; municipal and utility bill recovery; contract and lease watch; permit and licence expediting; and medical-aid claim recovery. Start with one — we watch it, recover what’s owed, and keep it current.

Bill recovery and medical-aid claim recovery are on contingency — you pay a share of what we recover, and nothing if we recover nothing.

POPIA, OHS, fire, COID, CIPC returns, tax and licences — every certificate in one place, every renewal tracked, renewed before the deadline with a full audit trail.